Terms of Service | AI Face Swap Live

Introduction

These Terms of Service ("Terms") govern your use of AI Face Swap Live (the "Service"), available at aifaceswaplive.net. You can reach us at contact@aifaceswaplive.net. By joining the waitlist, creating an account, uploading a portrait, buying minutes or starting a live swap, you agree to these Terms, our Privacy Policy and our Refund Policy.

What the Service Does

AI Face Swap Live changes the face in your live webcam video to match a portrait you upload, in real time, in your web browser. You can watch the result on the site and capture it with other software, such as OBS Studio, for streams, recordings and video calls. The output is generated by artificial intelligence and may contain visual errors.

Live swapping is not open yet. Until it opens, you can test your camera, preview a portrait on your own device and join the waitlist. Nothing you do on the site is charged before live swapping opens.

Acceptable Use

You may only use a portrait of:

yourself, or
an adult who has given you clear permission to use their face in a live face swap.

Do not use a portrait of a celebrity or public figure unless you have their permission.

You must not use the Service to:

use anyone's face without their consent,
impersonate a real person in a call, stream, interview or meeting, or make people believe they are talking to someone they are not,
pass or get around identity checks, KYC checks, liveness tests or any other verification,
commit fraud, run scams, or ask anyone for money, passwords or personal information while using a swapped face,
create sexual, nude or sexually suggestive content of anyone,
create any content involving a person under 18,
harass, bully, defame or threaten anyone,
create violent, hateful or extremist content,
break election, advertising or consumer protection laws,
infringe anyone's intellectual property, privacy or publicity rights,
scrape, copy, reverse engineer or overload the Service, or use bots or multiple accounts to get around limits, or
resell access to the Service.

We may refuse a portrait, end a live session, and suspend or close accounts that break these rules, without refund. We may report illegal activity to the relevant authorities.

Your Content

You keep ownership of the portraits you upload. You give us a limited license to process them, and the camera feed you send during a live swap, only to provide the live swap, run safety checks and keep the records described in our Privacy Policy.

Each time you upload a portrait or start a live swap, you confirm that:

you own the portrait or have the right to use it,
the person in it is 18 or older and has agreed to you using their face this way, and
your use does not break anyone's privacy, publicity, image or intellectual property rights, or any law.

You are responsible for the portraits you use and for what you do with the swapped video, including where you stream, record or share it.

To swap a face, our video provider analyzes the face in your portrait and the face in your camera feed. Some laws (for example in Illinois, Texas, Washington, the EU and the UK) treat information about a person's face as biometric or special category data.

Each time you tick the confirmation box and start a live swap, you confirm that you, and the adult shown in the portrait, agree to this processing. We use this information only to run the live swap and the safety checks described in our Privacy Policy. We do not use it to identify anyone, and we never sell, lease or trade it.

Being Honest With Viewers

Every swapped face is generated by artificial intelligence. Where it matters to the people watching, tell them they are seeing a swapped face, and follow the AI labeling rules of the platform you use. Do not present swapped video as a real person's actual words or actions.

Indemnification

You agree to defend, indemnify and hold harmless AI Face Swap Live and its operators from any claims, damages, losses, fines and costs (including reasonable legal fees) that arise from the portraits you use, the video you create, stream, record or share, your breach of these Terms, or your violation of anyone's rights, including claims by the person shown in a portrait.

Minutes, Payments and Refunds

Live swapping is paid for with minutes. Prices are shown before checkout. Our payment provider processes payments, and we never see or store your full card details. The key billing terms are numbered so you can refer to them.

B1. Minute packs. A minute pack is a one-time payment with no renewal. Minutes from a pack do not expire.

B2. How minutes are counted. Minutes count by the second from the moment a live swap starts until you stop it, close the tab or lose the connection. The studio shows the minutes you have left.

B3. Sessions that fail. If a live swap fails to start or stops because of a fault on our side, email contact@aifaceswaplive.net with the time it happened and we will return the minutes it used.

B4. Refunds. You can get a full refund of a minute pack within 7 days of payment if you have not used any of its minutes. After 7 days, or once you use minutes from that pack, the payment is not refundable. A refund removes the minutes that payment added.

If you are a consumer in the EU or the UK, you may withdraw from a purchase within 14 days of payment as long as you have not used any of its minutes, and we will refund you in full. When you buy minutes, you ask us to start supplying the service right away, and you agree that you lose this right of withdrawal for a payment once you start a live swap with its minutes.

B5. Results vary. AI face swap has limits. The result depends on your portrait, your lighting, your camera and your internet connection, and the swapped face may look different from the portrait or show glitches when you move fast or turn away. Minutes used in a session that connected and ran count as delivered, even if you did not like the result.

B6. Rule breaks. Accounts closed for breaking the Acceptable Use rules are not eligible for refunds, and their remaining minutes are cancelled.

B7. Contact us before a chargeback. If something is wrong with a payment or a session, email contact@aifaceswaplive.net first. We reply within 3 business days and refund in the cases set out in B3 and B4. Opening a chargeback or payment dispute for a purchase you made or authorized, instead of contacting us, breaks these Terms. We may suspend the account while the dispute is open, and we will answer it with our records of the purchase, your acceptance of these Terms and the sessions you ran.

B8. Records of delivery. We keep records of purchases, minutes used, live sessions and sign-ins (including IP address and approximate location) as evidence that we delivered the Service, and we may share them with our payment provider and card networks to answer a dispute.

B9. Minutes have no cash value. You can only use minutes on the Service. You cannot exchange them for cash, transfer them to another account or resell them, and they are not refundable except as set out in B3 and B4. If we stop offering the Service altogether, we will refund the unused minutes you paid for.

Full details are in our Refund Policy.

Accounts

You must be at least 18 years old to use the Service. Provide accurate information when you create an account and keep your login secure. You are responsible for activity under your account.

You can stop using the Service and ask us to delete your account at any time by emailing contact@aifaceswaplive.net. Deleting your account cancels any remaining minutes; we refund paid minutes only as set out in B4. We may suspend or close an account that breaks these Terms, puts other users or the Service at risk, or is involved in a payment dispute (see B7). If we close your account for any other reason, we will refund the unused minutes you paid for.

Takedown and Abuse Reports

If you believe someone used your face, your likeness or your copyrighted work through the Service without permission, or you see the Service used for fraud or impersonation, email contact@aifaceswaplive.net with:

a description of the person, work or activity concerned,
any links, dates or details that help us find it,
your name and contact details, and
for copyright claims, a statement that you believe in good faith the use is not authorized, a statement under penalty of perjury that the information is accurate and that you are the rights holder or authorized to act for them, and your physical or electronic signature.

We review every report and close the accounts of people who break these Terms.

Disclaimer and Limitation of Liability

The Service is provided "as is" and "as available". We do not guarantee that it will be uninterrupted, delay-free or error-free, or that any output will meet your expectations. We may change the AI models and providers we use. To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, data or goodwill, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits rights you have under consumer protection laws that cannot be excluded.

Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Disputes will be handled by the courts of Hong Kong, unless the consumer protection laws of the country where you live give you the right to bring a claim in your local courts.

Changes

We may update these Terms. If we make material changes, we will update the date at the top of this page, and if the changes affect billing we will also email account holders before they apply. Continued use of the Service after a change means you accept the updated Terms.

Contact

Questions about these Terms: contact@aifaceswaplive.net