Skip to main content

Privacy Policy

How AI Face Swap Live handles your information, portraits and camera feed

Introduction

This Privacy Policy explains what information AI Face Swap Live ("we", "us") collects when you use aifaceswaplive.net, how we use it, who we share it with, and the choices you have. You can reach us at contact@aifaceswaplive.net.

Before Live Swapping Opens

Live swapping is not open yet. Today, the camera preview and the portrait preview in the studio stay in your browser: we do not receive your camera feed or your portrait. If you join the waitlist, we receive your email address. We also collect the technical and usage data described below.

Information We Collect

  • Waitlist email. The email address you enter to hear when live swapping opens, the page where you entered it, and your approximate country.
  • Account information. If you sign in with Google, we receive your name, email address and profile picture. If you sign in with an email code, we receive your email address. If you buy without signing in, we create a guest account and store the email address you enter at checkout.
  • Portraits. The photo you upload to swap into your live video.
  • Camera feed. The video from your webcam while a live swap runs. Your microphone audio is not sent to us or to our video provider.
  • Session records. When each live swap starts and stops, the minutes it used, and whether it connected.
  • Payment information. Stripe handles purchases. We receive the email address, amount and status of each payment, but never your full card number.
  • Technical and usage data. Your IP address and approximate country, device type, operating system and browser, the page or link that brought you to the site (including campaign tags), and a random visitor ID stored in your browser. We record a few steps on the site, such as turning on the camera preview, picking a portrait, joining the waitlist and opening checkout, to see how many visitors reach each step.
  • Messages. What you send us by email.

Portraits, Face Data and Your Camera Feed

We use portraits and your camera feed only to run the live swap you start and to keep the Service safe.

  • How they are processed. When you start a live swap, your portrait and your camera feed go to our real-time video provider. Its models analyze the face in each to produce the swapped video, which comes back to your browser. Some laws treat information about a person's face as biometric or special category data. We process it only with the consent you give each time you tick the confirmation box and start a live swap, for yourself and for the adult shown in the portrait.
  • Automatic checks. Before a session starts, automated systems check the portrait for people who appear to be under 18, nudity, and whether it appears to show a well-known public figure. We use the result only to allow or block that session. We do not use your portrait to identify you.
  • Our video provider. The provider processes the portrait and camera feed under its own terms, which allow it to keep and use content to operate and improve its service. We will update this section before live swapping opens, once we confirm the terms that apply.
  • No sale. We never sell, lease or trade portraits, camera video or face data.
  • How long we keep portraits. We keep the portrait you upload in your account until you delete it, and delete it automatically 30 days after you last use it.
  • Deleting it sooner. You can ask us to delete your portraits, records and account at any time by emailing contact@aifaceswaplive.net. We delete them within 30 days, except where we need to keep them for an open payment dispute, a legal claim or a report of abuse, in which case we delete them when that is resolved.

We do not knowingly collect portraits or information of anyone under 18. If you believe a portrait of a minor was uploaded, contact us and we will delete it.

How We Use Your Information

  • To send you one email when live swapping opens, if you joined the waitlist
  • To provide the Service, run live swaps and track the minutes you use
  • To process payments and send receipts and service emails
  • To run safety checks, prevent fraud and abuse, and enforce our Terms of Service
  • To keep records of purchases, sessions and sign-ins, and use them to answer refund requests and payment disputes
  • To answer support requests
  • To understand how the site is used and improve it

If you are in the EU or the UK, we rely on: performing our contract with you (running live swaps, managing minutes and payments); your consent (processing the faces in your portrait and camera feed, the waitlist email, and analytics cookies where consent is required); our legitimate interests (keeping the Service secure, preventing fraud, keeping records to answer disputes, and improving the Service); and legal obligations (tax and accounting records). You can withdraw consent at any time by stopping use of the Service and asking us to delete your data.

Who We Share It With

We do not sell your personal information. We share it only with providers that help us run the Service, and only what each needs for its task:

  • Hosting, storage and safety checks: Cloudflare (servers, file storage, and AI models that run automatic portrait checks).
  • Real-time video: a third-party AI video provider that produces the live swap.
  • Content moderation: a third-party nudity detection service.
  • Payments: Stripe.
  • Sign-in and email: Google (sign-in) and our email delivery provider (sign-in codes, service emails and the waitlist email).
  • Analytics: Google Analytics and Microsoft Clarity (see our Cookie Policy).

We may also disclose information if the law requires it, to protect people from harm, or to respond to a payment dispute with our payment provider and card networks.

International Transfers

We and our providers process information in several countries, including the United States and Singapore, which may have different data protection rules from the country where you live. We only send each provider the information it needs for its task.

Data Stored in Your Browser

Your browser stores a random visitor ID and the link that first brought you to the site, so we can attach them to your account when you sign in. The camera and portrait previews in the studio stay in your browser until you start a live swap.

How Long We Keep Information

  • Waitlist emails: until we send the launch email, then for 12 months unless you ask us to remove yours sooner.
  • Portraits: until you delete them, and no longer than 30 days after you last use them.
  • Session records: for 18 months, to answer refund requests and payment disputes.
  • Account information: while your account exists, and deleted within 30 days after you ask us to delete it.
  • Payment and order records: as long as tax and accounting laws require.
  • Usage statistics: on our servers for as long as they help us understand how the site is used; Google Analytics and Microsoft Clarity keep data under their own retention settings.

Data Security

We use reasonable technical measures to protect your information, including encrypted connections and access limited to our team. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict some processing, and to withdraw consent. To make a request, email contact@aifaceswaplive.net from the address you used with us. We reply within 30 days. If you are in the EU or the UK and are not satisfied with our answer, you can complain to your local data protection authority.

Changes to This Privacy Policy

We may update this policy from time to time. We will update the date at the top of this page when we do, and email account holders if a change significantly affects how we use portraits or camera video.

Contact Us

contact@aifaceswaplive.net